FACING CHALLENGES

When changes were thrust upon local businesses as a result of COVID-19, Condobolin Newsagency had to adapt quickly.

“I needed to have a plan, and we put that in place early on,” owner Vicki Hanlon explained.

“I sought advice and talked to my employees about the changes that would occur as a result of the new regulations and restrictions.

“From the beginning my staff and I had to explain to the community about social distancing measures. It took a little while but now people understand why we have had to place signs in the shop and put markers on the floor.”

Understandably, the business has been affected by the Coronavirus situation.

“Obviously, people were isolating themselves and not coming into the shop to buy magazines and papers like they normally would,” Vicki stated.

“However, we were quite happy with our Mother’s Day and Easter trade.”

However, she did notice an increase in sales of home schooling supplies such as printer ink cartridges during this unprecedented period.

“We have also been doing more home deliveries which has been good for us,” Vicki said.

Like many small businesses, Vicki had to reduce the work hours of her employees.

“This was not something I wanted to do, but as a business we had to adapt to the times,” she revealed.

“At one point there was talk of all businesses shutting down for a two week period, so we had to make sure all of our employees were informed about what could happen.

“That scenario did not eventuate, but this has been a very challenging time for not only the Newsagency but for all other local businesses as well.

“I just want to take this opportunity to thank our customers for their ongoing support during this time, we really do appreciate it.”

By Melissa Blewitt.

Last Updated: 04/06/2020By

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