Condobolin pneumonia patient put out in the cold

By Dominic Geiger

When Heather Cannon’s husband Owen was checked into Condobolin Hospital suffering from a bout of bilateral pneumonia last Wednesday, she expected to be notified when he was ready to be discharged.

Imagine her surprise then, when Owen simply arrived on their doorstep without warning early Friday morning.

“It was about 9 o’clock, and it was a very cold morning with a cold wind blowing,” she said.

“I didn’t mind him being discharged, it’s just that staff are supposed to ring when someone is ready to be picked up.”

Though the Cannon’s only live a short walk from the hospital, Heather said she was incensed that someone who had just recovered from pneumonia could be left to walk home in the cold.

“Owen’s still no better, he’s still sick,” she said.

“I worked at the hospital for 25 years and I thought there was protocol staff were supposed to follow.”

A spokesperson for Western NSW Local Health District [LHD] said it was not hospital protocol to contact Next Of Kin [NOK] or family members unless instructed otherwise by an adult patient.

“Discharge planning is completed for all patients requiring care at any facility within Western LHD,” the spokesperson said.

“Patient requests are also respected if they do not wish for their NOK to be contacted.

“We endeavour to include the family or carers in the care planning where indicated.”

The spokesperson said the Health Service took all complaints seriously and the claims are being investigated.

“The Health Service has discussed with the person their concerns,” the spokesperson said.

No Comments

No comments yet.

RSS feed for comments on this post. TrackBack URI

Sorry, the comment form is closed at this time.

© 2010 Condobolin Argus - Design by Upside Down Websites